Connected Care Service respects the privacy of families, caregivers, applicants, and visitors who use our website or contact us about in-home care services in the Lincoln, Nebraska area.

Information we may collect

We may collect information you choose to provide, including your name, email address, phone number, message details, service interests, employment inquiries, and communication preferences. We may also collect basic website usage information such as pages viewed, device type, browser type, referring pages, and approximate location data.

How we use information

We use information to respond to inquiries, schedule consultations, provide customer support, evaluate employment or caregiver applications, improve the website, maintain records, and communicate about services you requested or consented to receive.

Text messages and consent

If you opt in to receive text messages, we may send appointment reminders, service information, order updates, promotional messages, or support communications. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance. Consent to receive text messages is not a condition of purchasing or receiving services.

Sharing and safeguards

We do not sell personal information. We may share information with service providers who help operate the website, process communications, provide scheduling or customer support tools, comply with law, or protect the rights and safety of our clients, team, and community. We use reasonable safeguards, but no internet transmission or storage method is completely secure.

Retention and your choices

We retain information as needed for business, legal, operational, and safety purposes. You may contact us to request access, correction, or deletion of information where applicable, or to update your communication preferences.